The Area Agency on Aging is the starting point for locating local services to help you remain independent. It does not matter where you are in life's journey, we are here to help you navigate this path to making your golden years shine.
We want to help you maintain your independence. Our services include, but are not limited to:
What is a Grievance?
A grievance is an official complaint. You have the right to voice complaints without fear of retaliation or discrimination. We encourage individuals to attempt to resolve issues informally with the Case Manager and/or the Clinical Supervisor. If the case manager/clinical supervisor is unable to resolve your grievance, please mail your written grievance to:
Attn: Grievance Committee
2131 Park Ave West
Ontario, Ohio, 44906.